Terms and Conditions / Disclaimer


1.1 These are the terms and conditions on which we supply the product to you, whether these are goods, services or digital content.
1.2 Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, what to do if there is a problem and other important information.
2.1 We are CORE RESTORE & MAMA RESTORE, a Pilates and Fitness provider.
2.2 You can contact us by telephoning 061 922 7037 or by emailing us at: info@core-restore.co.za
2.3 If we have to contact you, we will do so by telephone or by writing to you at the email address you provided to us in your order.

3.1 Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
3.2 If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because of unexpected limits on our resources which we could not reasonably plan for with our system.
3.3 We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

4.1 The product is a one-off service. We will begin the service on the date set out in the order. The estimated completion date for the services is as told to you during the order process.
4.2 The product is a one-off purchase of digital content. We will make the digital content available for download by you as soon as we accept your order.
4.3 If the products are ongoing services or a subscription to receive digital content. We will supply the digital content to you until either the services are completed, or the subscription expires (if applicable)

5.1 All material, information and/or advice made available to you is provided for your information only and may not be construed as medical advice or instruction. None of the information is a recommendation as to how to treat any disease, health problem or health related condition. The information does not supersede any advice given by any qualified medical practitioner, registered dietician or nutritionist.
5.2 The information is based on our own research and experiences. You should not use the information for diagnosis or treatment of any disease, health problem, health related condition or for prescription of any medication or other treatment. If you suspect you may have a health condition directly or indirectly related to pregnancy or post-pregnancy such as (but not restricted to) Hernia; Prolapse; severe or irreparable Diastasis Recti; Sacro-iliac pain; Sciatica, Symphysis Pubis Joint Diastasis; Pelvic Girdle Pain (also known as Symphysis Pubis Dysfunction) or Postnatal / Postpartum Depression you should consult with a medical healthcare professional BEFORE embarking on ANY exercise program (including for the avoidance of doubt, before using any Product). Surgical or prescription options, implications, outcomes and insurance policy cover vary widely across the world and can only be properly advised by your own medical healthcare professional.
5.3 We do not provide medical advice, diagnosis, treatment or medical services of any kind.
5.4 We make no promises, assurances, warranties and/or representations that the exercises (or any part of them) will treat, control or cure any particular disease, health problem or health related condition.
5.5 The exercises are not a substitute for the consultation, diagnosis and/or medical treatment provided by your doctor, healthcare provider, nutritionist or dietician.
5.6 You must not rely on the exercises as an alternative to medical advice and we expressly disclaim all responsibility for, and shall have no liability for, any damage, loss, expense, injury or liability whatsoever suffered by you or any third party as a result of your reliance on the exercises that we provide to you.
5.7 If you have any specific questions or concerns about any medical matter, you should consult your doctor, healthcare provider, nutritionist or dietician as soon as possible.
5.8 If you think you may be suffering from any particular disease, health problem or health related condition (whether before, during or after the exercises) you should seek immediate medical attention from your doctor, healthcare provider, nutritionist or dietician. You acknowledge that you will not delay seeking or disregard medical advice or discontinue any medical treatment because of the exercises we provide to you or because you have purchased the programme.

6.1 Once you have received and downloaded the content we will not issue any refund, but we are happy for you to contact us if you do not understand the content either by telephone or email. Once you have purchased the digital content for download or streaming you have 14 days after the day we email you to confirm we accept your order, or, if earlier, until you start downloading or streaming. If we delivered the digital content to you immediately, and you agreed to this when ordering, you will not have a right to change your mind.
6.2 A contract for digital content is completed when the product is delivered, downloaded or streamed and paid for. A contract for services is completed when we have finished providing the services and you have paid for them.
7.1 Copyright of ALL Mama Restore materials belongs solely to Core Restore and Denise Louw. These materials cannot be shared, copied or sold without expressed permission from Core Restore in writing. If you would like to share or use any of the Mama Restore Programme or materials, please email denise@core-restore.co.za.

8.1 We will use the personal information you provide to us:
8.2 To supply the products to you;
8.3 To process your payment for the products; and
8.4 If you agreed to this during the order process, to inform you about similar products that we provide, but you may stop receiving these at any time by contacting us.

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